Quality Policy Statement
The quality policy statement is supported by measurable objectives, implemented, maintained and continually reviewed for suitability, effectiveness and continual improvement during management review meetings.
The Managing Director (and/or Business Unit Manager of each plant) ensures that thus Quality policy statement is communicated to relevant parties including all employees in all the plants in a manner that shall ensure suitable application to assigned task.
Complaint Management Policy
This Complaint Management Policy (“the Policy”) has been prepared by Dangote Flour Mills Plc. (“the Company”) pursuant to the requirements of the Securities & Exchange Commission’s Rules relating to the Complaints Management Framework of the Nigerian Capital Market (“SEC Rules”) issued on 16th February, 2015 and The Nigerian Stock Exchange Directive (NSE/LARD/LRD/CIR6/15/04/22) to all Listed Companies (“the NSE Directive”) issued on 22nd April, 2015.
This Policy is to address complaints arising out of issues under the purview of the Investments and Securities Act 2007 (ISA), the Rules and Regulations made pursuant to the ISA, The Rules and Regulations of Securities Exchanges and guidelines of recognized trade associations. Also, this Policy has been prepared in recognition of the need to promote and facilitate increased Shareholder/Investor confidence in the Company, through the prompt and effective management of complaints.
Securities Trading Policy
In compliance with the provisions of Section 14 of the Amended Listing Rules of the Nigerian Stock Exchange, 2014, the Directors and Employees of the Company, their immediate families, that is spouse, son, daughter, mother or father, and other insiders as defined under Section 315 of Investments and Securities Act, (ISA) and Rule 110 (3) of the SEC Rules and Regulations, are prohibited from buying or selling shares of the Company during the period stated below, in order to avoid occurrence of insider trading of the stocks of the Company, as defined under the Investments and Securities Act, 2007.
Consequently, and in accordance with Section 14.4 of the same Rules, compliance of the Rules by the Employees and Directors of the Company, will be disclosed in the Company’s unaudited quarterly Financial Statements and the Audited Financial Statements.